Voice Carry–Over (VCO) is the perfect solution for you if you like to speak directly to the person you are calling and read text from the relay operator during your phone calls. When the other party speaks to you, the relay operator serves as your “ears” and types all the words that are spoken and background sounds, if any, on your VCO phone or text telephone/teletypewriter (TTY). Then you speak directly back to the other party.
This service is designed for the people who are Deaf or Hard of Hearing.
This relay service is available in English-to-English and Spanish-to-Spanish.
The TRS Customer Profile allows you to store your relay call preferences and helps speed up call processing.