New York Relay Toll-Free Numbers
and Contact Information

We’re here to help! All services are available 24 hours a day,
7 days a week, except where noted.

New York Relay Services

TTY Relay

A man typing on a TTY.

Standard Phone User

A man talking on a smartphone.

Voice Carry-Over

A smiling woman listening on a handset and reading captions on a VCO phone.

TeleBraille Relay

A DeafBlind man reading braille on a TeleBraille device.

Hearing Carry-Over (HCO)

A man wearing a headset to listen to the other party and typing on a VCO phone.


A light-skinned blonde woman wearing a dark shirt. She is holding a telephone receiver to her right ear as she smiles, looking into the camera. In her left hand is a TTY.

New York Speech-to-Speech Services

Speech-to-Speech Service

A man holding a phone to his ear and talking.

Video-Assisted Speech-to-Speech (VA-STS)

A woman in a wheelchair using a microphone connected to her telephone and a laptop with Zoom open.

New York Captioned Telephone Services


A smiling man listening and reading on a CapTel phone.

TRS Customer Profile

TRS Customer Profile

An open laptop showing the TRS Customer Profile webpage.

International Relay

International Relay Service

Drawing of a telephone handset next to a globe.

If 711 does not work



New York Relay Customer Service



Customer Support

A smiling female Customer Support person wearing a headset and sitting in front of a computer.